Data Security

M99 Privacy Policy — Your Data Is Safe With Us

Learn clearly how your personal information is collected, used, and kept secure.

Last updated: January 2026

Our core principles for data protection

How m99 Protects Your Privacy

SSL Encryption, Always

Every transaction on m99 is protected by 256-bit SSL encryption. From login to payment, all data travels through encrypted channels.

Your Data Is Never Sold

Your name, number, or transaction details are never sold or rented to any third party — not under any circumstances, ever.

Only necessary information is collected

M99 only collects data that is genuinely necessary to deliver our services. We do not ask for personal information beyond what is needed.

Data deletion after a specified period

After your account is closed, your personal data will be permanently deleted from our systems once the designated retention period has ended.

Your Data, Your Control

You can view, correct, or request deletion of your stored data at any time — completely free of charge.

Transparency in Cookie Use

This policy clearly explains what cookies m99 uses and why. You have full control over your cookie preferences.

1. Introduction

M99 Baji (https://m99-baji.com) takes your privacy very seriously. This Privacy Policy ("Policy") explains what information we collect from our users, how we use it, and how securely your data is stored.

By using the m99 website or creating an account, you are considered to have agreed to this Privacy Policy. This Policy is part of our Terms & Conditions An integral part.

Our commitment: Your data will never be sold, shared with advertisers, or disclosed to third parties without your consent.

2. What Information We Collect

M99 collects two types of information — data you provide directly and data collected automatically.

A) Information You Provide:

  • Full Name & Date of Birth
  • Mobile number and email address (if provided)
  • Copy of national ID or birth certificate (for KYC verification)
  • Payment account details (Mobile Pay/Nagad number, bank account)
  • Messages and complaints submitted to support

B) Automatically collected information:

  • Device type, operating system, and browser information
  • IP address (for general location identification)
  • Time spent on site and pages visited
  • At login and logout
  • Betting history and transaction records

Please Note: We never store your password or payment PIN. This information is processed directly in encrypted form.

3. How We Collect Information

M99 collects information through the following methods:

  • Registration Form: You provide information directly when creating your account
  • KYC Process: Documents uploaded for identity verification
  • Transaction logs: Automatically recorded during deposits and withdrawals
  • Cookies & Tracking Technologies: To improve your experience on the site
  • Customer Support: Information you provide via live chat or email

4. How We Use Your Information

Your information is used for the following purposes:

Purpose What Data Is Used Legal basis
Account Management Name, number, password hash Contractual Requirements
Payment Processing Mobile number, bank details Contractual Requirements
Identity Verification (KYC) National ID, date of birth Legal obligations
Fraud Prevention IP address, device information, logs Legitimate interests
Customer support Name, account details Contractual Requirements
Promotional communications Number (with consent only) Your Consent

M99 never uses your information for purposes beyond those listed here. You can opt out of promotional messages at any time.

5. Data Sharing & Third Parties

M99 does not typically share your information with third parties. However, it may be shared in the following limited circumstances:

  • Payment Providers: Mobile Pay, Nagad, Rocket, or bank — only the information required to complete the transaction
  • Law Enforcement: Due to a court order or legal obligation
  • Anti-Fraud Services: To verify account security
  • Company restructuring: In the case of a business merger, users will be notified in advance

Our guarantee: Your information is never shared with advertisers, data brokers, or any commercial third party.

6. Data Protection Measures

M99 uses industry-standard security technology to keep your data safe:

  • TLS/SSL encryption: All data entering and leaving the site is encrypted
  • Two-Factor Authentication (2FA): Extra Layer of Account Security
  • Regular Security Audits: To identify system vulnerabilities
  • Data Backups: To prevent data loss
  • Access Controls: Only authorized personnel have access to specific data
  • Monitoring for suspicious activity: 24/7 system monitoring

In the event of a security breach, affected users will be notified as quickly as possible and appropriate action will be taken.

7. Cookie Policy

M99 uses three types of cookies on its website:

  • Essential cookies: To keep your login session active and ensure security — the site cannot function properly without these.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics Cookies: Fully anonymized data used to understand which pages are most visited and where issues may occur.

You can block cookies through your browser settings. However, blocking essential cookies may cause some features to stop working.

8. Your Data Rights

As an m99 user, you have the following rights:

Right to Access

You can submit a request to find out what personal data we hold about you.

Right to Rectification

You can contact support to correct any inaccurate or outdated information.

Right to Erasure

After closing your account, you can request deletion of your data (except information we are legally required to retain).

Right to portability

You may request a copy of your data in a specific format.

Right to opt out of marketing

You can opt out of promotional messages at any time.

To exercise any of the above rights, contact our support team. We will endeavor to respond within 30 business days.

9. Protection of Minors

M99 does not collect information from or provide services to anyone under the age of 18. If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

For Parents: If your child has accidentally registered on m99, please notify our support team and we will take prompt action.

10. Data Retention Period

M99 retains your information for the following periods:

  • Active Account Data: For as long as the account remains active
  • KYC Documents: 5 years after account closure (for legal compliance)
  • Transaction records: 7 years (as required by financial regulations)
  • Support contact: 2 years after last contact
  • Analytics Data: Indefinitely in anonymized form

After the retention period, your data is securely deleted or anonymized.

11. Changes to the Privacy Policy

M99 may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will be revised
  • For major changes, a notification may be sent to your registered number
  • Continued use of the site after changes take effect constitutes acceptance of the updated policy

It is a good habit to revisit this page from time to time to stay informed.

12. Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch:

  • Email: support@m99-baji.com
  • Live Chat: Click the chat button on the website (24/7)
  • Response Time: Usually within 24 hours

Our support team is always ready to assist you in Bengali.

We are committed to protecting your data — start with confidence

Sign up with m99 — your information stays completely secure, and you'll get a 100% bonus on your first deposit.

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